Safeguards and risk
Referral safeguards on every plan, and hourly fraud monitoring on Scale.
Two layers keep bad referrals from becoming paid commissions. Safeguards are preventive rules that run on every plan; fraud monitoring is an hourly detective pass on the Scale plan and above. Both follow the same principle: nothing is refused or paid out behind your back, and every held thing carries its reason.
Safeguards
Program settings, Safeguards. Each takes effect on the next click or signup, never on commissions already earned.
- Block self-referrals (on by default). A checkout in the partner's own email earns nothing and raises a flag for you, and a click from the device they use for the portal is not tracked.
- Require a business email. Applications from free mailboxes wait in your queue with the reason shown. Nobody is refused without you.
- Hide customer identity from partners. Partners still see each referral's amount and date.
- Partners can submit leads manually. Off by default; when on, submitted leads appear on your Leads page for you to decide, and approved leads run through the flow engine like any sale.
And three lists:
- Blocked countries: clicks from them are not tracked and earn nothing. A visitor whose country cannot be placed is never blocked.
- Blocked traffic sources: domains, or the categories paid search, coupon sites, social media and cashback. A matching referrer is not tracked.
- Blocked keywords: an application whose name or answers mention one waits in your queue with the word shown.
Held applications sit in the review queue with the rule that held them visible to you. The applicant is never told which rule it was, so the lists cannot be probed.
Fraud monitoring
Risk runs seven checks every hour over your live traffic (Scale and above):
| Signal | What it looks for |
|---|---|
| Conversion burst | Implausibly many conversions in an hour |
| Same IP across partners | Several partners converting from one address |
| Disposable email | Customers on throwaway mail domains |
| High refund rate | A partner whose sales keep coming back |
| Possible self-referral | Aliased addresses that match the partner |
| Click and card countries differ | Geography that does not add up |
| Coupon abuse | A code converting far from its partner's traffic |
Each hit becomes a flag with its severity, its evidence, and the partner and customer involved. You review it, resolve it or dismiss it; nothing is actioned automatically. Thresholds are yours to tune, and individual rules can be switched off, from the risk panel in Program settings.
Every new flag also emits a webhook event, so you can route them into your own alerting.